Privacy Policy

Jack.org respects your privacy and is committed to protecting your personal information. This privacy policy informs you of our practices regarding the collection, use and disclosure of Personal Information when you visit any website we own and operate including, without limitation jack.org, BeThere.org, Etrala.org, BeThereCertificate.org and CertificatEtrala.org (collectively, the “Sites”). Jack.org ("us", "we", or "our") uses your Personal Information only where you consent to such collection and use, where needed to perform the service you are requesting, including the services made available on the Sites (collectively, and together with any and all associated and successor websites and services, the “Service”), or where we need to comply with a legal obligation. By using the Sites or the Service, you agree to the collection and use of information in accordance with this policy.

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Information Collection and Use

While using any Site or Service, we may collect and/or ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to:

• identity personal information including username, first name, last name, title, company you work for, job title;
• contact personal information including address, email address, and telephone numbers;
• financial personal information including credit card details and securities related information;
• transaction personal information including details about donations and refunds;
• technical personal information (“Log Data”) including internet protocol address, browser type and version, and other technology used to access a Site;
• profile personal information including username and password, interests, preferences, surveys, and feedback;
• usage personal information including information about how you use a Site and the Service;
• marketing and communications personal information including preferences; and
• sensitive personal information including sexual orientation, ethnicity, health information, and personal experiences/stories that can be used to generate content

(collectively "Personal Information").

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Personal Information is collected through various methods including direct transactions by mail, phone, email, or otherwise by which you interact, participate, or engage with a Site and/or Service, including without limitation, methods by which you create an account, donate, join a program, sign up for an event, subscribe to resources, volunteer, give feedback, participate in a survey, or contact us. Personal Information is also collected through automated technology as you interact with a Site and by various third-party sources that are publicly available, such as Google Analytics, Facebook, and digital marketing service platforms, and may be used to improve the performance of our marketing programs and to deliver relevant content.

We will only use Personal Information for the purposes for which we collected it, including but not limited to providing the Service. If we need to use it for any unrelated purpose, we will notify you unless such use is required or permitted by law.

You may request to delete your Be There Certificate account information at any time by emailing BeThere@Jack.org. Please note that if you choose to delete your account, we may continue to retain certain information about you as required by law or for our legitimate business purposes.

We aim to provide you with choices regarding certain personal information uses, particularly around marketing. You will receive marketing communication from us if you have requested information, made a donation, registered for an event, or joined a program, and in each case, have not opted out of receiving that marketing. You are able to request that we stop sending marketing messages by following opt-out links in our messages or by contacting us at any time through the information listed in the “Contact Us” section of the Sites.

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Log Data

We collect Log Data to help us understand how a Site is used and to assist us in planning for future improvements to the Sites or the Service to better meet our visitors' needs. In certain circumstances, we may make your information available to third parties with whom we have a relationship where the third party is providing, or participating in providing, one or more aspects of, the Service with and/or on our behalf or otherwise supporting or assisting with the Service (collectively, its “Partners”). We will only provide those third parties with information that is reasonably necessary or desirable for them to perform or assist with the Service and we take reasonable measures to protect your Personal Information.

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Communications

We may use your Personal Information to communicate for such purposes as responding to your requests and communicating with you (e.g. providing you with e-mails, newsletters, or other information you request or to communicate information about the Service). Except as set out in this policy, we will not sell, transfer, or otherwise disclose any of your Personal Information to any third party without your consent. Without limiting any of our rights set forth herein, we must provide Personal Information to third parties in response to a search warrant or other legally valid enquiry or order to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

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Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many websites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of a Site.

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Security

We will use commercially reasonable efforts to maintain your Personal Information in secure data storage to safeguard it from unauthorized access, use, or disclosure. We will only keep your Personal Information for as long as it remains necessary or relevant for the purposes stated above or required by law, regulation, or in accordance with past practice. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We have put in place procedures to deal with any suspected breach and will notify you and any applicable regulator where we are legally required to do so.

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Information Provided on the Site

None of Jack.org and its Partners, and their respective affiliates, partners, employees, directors, officers, attorneys, and other professional advisors, agents, and representatives (the foregoing collectively, the “Service Providers”) makes any representations or warranties with respect to the Service or the accuracy of completeness of the contents of the Sites. None of Jack.org, its Partners, and the other Service Providers shall be liable for damages of any kind arising out of or in connection with the use of the Sites or the Service. The Sites may from time to time contain information relating to various medical conditions. This information is for informational purposes only and is not meant to be a substitute for the advice of a medical professional. Users should not rely on the information contained on the Sites for diagnosing a medical problem.

The Sites or the Service may contain links to third-party websites or services that are not owned or controlled by Jack.org. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that none of Jack.org, its Partners, and the other Service Providers shall be be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

Portions of the Sites make social media, forums, blogs, message boards, and/or news groups available to visitors. Please remember that any information that is disclosed in these areas could be made public, so please exercise caution when deciding to disclose this information.

Unless expressly permitted by Jack.org, no material obtained from or through the Sites may be reproduced in any form.

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How We Use AI

We use AI to help with some of our marketing and advertising work. A staff member always reviews AI-assisted work to catch and correct errors or bias before it's used. We don't share your data with AI tools. Questions? Please connect with us.

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Changes to This Privacy Policy

This Privacy Policy is effective as of November 30, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Sites and the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Sites.

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Contact Us

If you would like to withdraw your consent for the collection, use, and/or disclosure of your Personal Information or correct any of your Personal Information we have in our possession, or if you have any questions about this Privacy Policy, please contact us at hello@jack.org.